Shipping policy
Shipping Policy
At Glider Amazing, we are committed to getting your order to you safely and efficiently. This policy explains our handling times, shipping methods, tracking process, and what to do if there is an issue with delivery.
Shipping Schedule
We ship orders Monday through Friday.
Orders are not shipped on weekends or U.S. national holidays. Orders placed on weekends or holidays will begin processing on the next business day.
Handling Time
Most orders have a 1–4 business day handling time before shipment. This allows us time to carefully manufacture, prepare, package, and inspect your order before it is sent out.
Made to order items usually ship within this standard handling window.
Custom orders, large bulk orders, made-to-order items, or orders requiring additional preparation may take longer. If an item has a longer expected processing time, that information will be stated on the product page or communicated to you after purchase.
Shipping Options
Free Shipping: All U.S. orders ship free using USPS Economy shipping.
Upgraded Shipping: Faster shipping options may be available for purchase at checkout.
Estimated transit time for USPS Economy shipping is typically 2–8 business days after the order has been accepted by USPS, depending on your location, postal volume, weather, holidays, and other carrier conditions.
Shipping times are estimates only and are not guaranteed unless a guaranteed shipping service is specifically purchased and confirmed at checkout.
U.S. Shipping
Glider Amazing currently ships physical products within the United States.
If shipping options appear at checkout for your address, those are the available shipping services for your order.
Tracking
Once your order ships, you will receive a confirmation email with tracking information.
Tracking may take up to 24 hours to update after the package has been accepted by the carrier.
If Tracking Says Delivered But You Did Not Receive Your Package
If your tracking information shows that your package was delivered but you have not received it, please take the following steps:
- Check your mailbox, porch, parcel locker, side doors, and any other normal delivery areas.
- Ask household members or neighbors if they accepted the package.
- Contact your local USPS office with the tracking number, as they can often confirm where the package was scanned as delivered.
- If the package still cannot be located, contact us at sugarglideramazing@gmail.com with your order number and tracking number.
We will do our best to help, but once a package has been marked delivered by the carrier, delivery disputes may need to be handled directly with USPS.
Digital Delivery of Gift Cards
Gift cards are delivered digitally to the email address provided at checkout.
Gift cards are processed separately from physical products and are usually delivered before the rest of your order if other items are purchased at the same time.
Questions
If you have any questions about shipping, delivery, or your order status, please contact us at: